Sunday, August 23, 2009

Client Referral Event Management

It has been a long and interesting week. This week I received an email from a potential new client who was referred to me by an old client of mine. After having exchanged a few emails and a phone call, we made an appointment to meet the next morning while he happened to be in town. One thing he didn't realize till after we spoke, that the company he was representing, already had in-house event planning staff available.

The next day we met and during the conversation spoke about what the company was looking for in an event space and they already had two spaces in mind. Due to the size of the spaces they had in mind, I thought of another space. It was decided that we would meet again the next day, but he would bring a few people along. As I'm an one car family, I rented a car for the next day and picked them up at the train station. They were all coming in by train.

I showed them the new space I had in mind, and although it could work, one of the challenges is that the client doesn't know how many people might be attending the event. It could be 30, it could be 150 or potentially more. So we needed a space that we could "grow" into, without looking out of place if we didn't reach the numbers.

Immediately another space came to mind, happened to be available, and took them over to the space immediately. They loved it. One little snafu though, they now also would prefer the space to be wireless. As the space has neither hardwire or wireless internet service in the space, I'm going back again on Monday with a specialist to see how we can bring in inexpensively highspeed wireless service. If this doesn't work out, I've got another space in mind, similar feel to it, which can accommodate their needs.

No comments:

Post a Comment